At https://visa-translation-services-uk.rapidvoice.net (the Company or we), your privacy is of utmost importance, and we are dedicated to protecting your personal data in a manner that aligns with various global privacy standards, including those from Canada, Quebec, the EU, Brazil, California, Colorado, Utah, Connecticut, Virginia, South Africa, and beyond. This Privacy Policy provides detailed information on how we handle the collection, storage, access, and processing of personal data when you engage with our services.
Our policy is comprehensive and covers all aspects of our website, applications, services, and products. Please be aware that this privacy policy does not apply to external third-party platforms, services, or products that may link to or from our platform; each of these has its own privacy policy.
We collect personal data across a range of interactions, including:
- When you use our applications and services as an authorized user, we gather information necessary for service provision.
- Visiting any of our websites linked to this Privacy Statement may result in the collection of your browsing data and behavior.
- Our communications with you, such as newsletters, emails, calls, or texts/SMS, involve us collecting data related to your engagement and preferences.
The types of personal data we collect include but are not limited to:
- Account details to manage your user experience.
- Payment information for transaction processing.
- Financial records to support our accounting practices.
- Purchase history to enhance service customization.
- Mobile device identifiers to ensure compatibility and performance.
- Location data, where relevant, to provide geographically specific services.
- Feedback and reviews to improve our offerings.
- Social media information if you interact with us on these platforms.
- Product and service usage details to tailor our support and features.
We collect this data through various means: user input during registration or purchase, interactions with our services, and automated technologies such as cookies and tracking tools that gather usage patterns and preferences. Additionally, we may receive information about you from third parties, which is subject to their privacy practices.
Our use of cookies helps us understand and enhance your experience on our website, improve our services, and perform analytics. These cookies are categorized into Strictly Necessary, Preference, and Analytics. You can manage your consent for non-essential cookies using our dedicated Cookie Manager.
We adhere to data retention principles, maintaining personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law. Once no longer needed, we take steps to delete or anonymize this data.
To safeguard your personal data, we implement organizational measures and advanced security protocols. This includes encryption of communication and partnerships with secure third-party processors.
We recognize the importance of protecting children’s privacy. Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal data from them.
As a user, you have rights under various privacy regulations that may apply to you. These include the right to access your data, rectify inaccuracies, request erasure or restriction, obtain your data in a portable format, object to processing in certain circumstances, and non-discrimination for exercising your privacy rights. You also have the right to file an appeal or complaint with the relevant authority and withdraw your consent at any time.
We reserve the right to amend this Privacy Policy from time to time, reflecting any changes to our personal data processing practices. Any updates will be posted on our website for your review.
For inquiries, unsubscribe requests, or to exercise your rights regarding your personal data, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website.